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Service Questionnaire
1. Customer Service
Was your telephone call answered efficiently?
The manner and helpfulness in which your call was directed.
Our knowledge of our Product range.
Response to requests for information.

2. Order Placement
Process of placing orders
Lead Times

When receiving orders, please assess:
Accuracy of consignment
Suitability of Packaging
Quality of Product
Delivered on schedule

3. Service
Have you used our traffic surveying services?

If so, how do you rate :
Ability to meet deadlines
Area coverage
Result formats
Help with potential problems

4. General Information
Do you use the Internet to source products?
Have you used our web site to get information?
Do you prefer to be contacted by E-mail?
Completed by:
Position:
Company name:
Company address:
Town/City:
Postcode:
 
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